The Four P’s
TAF interrogates you across 4 broad dimensions:
Purpose
Presence
Productivity
Performance
Inside each of the 4 Ps there are 4 key focus areas we put under the microscope - testing their sharpness, internal logic and performance in relation to themselves and those in each of the other 3 Ps.
In the Brand Surgery Health Check, we use the 4 Ps anecdotally as a structure to help us ask the right questions, inform a PoV and get quickly to answers
In our more comprehensive Brand Impact Report we summarise findings in more depth, giving Recommendations on what to prioritise in each of the 4 Ps and key actions and objectives.
Assesses
Company Purpose if there is one - with a view to fine tuning to current brand environment - or exploring the value of one in current climate
Vision & Mission - with a view to strengthening the relationship between these and the stated Company Purpose
Governance - with a view to potentially improving collaboration across functions to improve Purpose resonance across the business
Reputation - with a view to potentially moderating or improving Reputation Scores through sharper and more effective implementation of Purpose and Brand
Reviews
Brand Audiences - profiles/pen portraits/targeting/segmentation/value [lifetime?]
Brand Look & Feel - audit with a view to strengthening/finessing current version in market
Brand Tone Of Voice - audit with a view to strengthening/finessing current version in market
Brand Proposition - audit of brand campaigns and sales & Marketing initiatives with a view to strengthening/finessing current versions in market
Measures
Effect of Brand on Culture & People - with a view to creating a stronger, more cohesive and more focused culture
Effect of Brand on Partner Marketing and Collaboration - with a view to improving influence and impact of brand on improving Partner marketing
Effect of Brand on Service & product Innovation - with a view to aligning Brand proposition with more meaningful and relevant innovation
Effect of Brand on ExCo - with a view to moving brand to a more central strategic position to drive the business and less as an outcome of an operational Sales & Marketing requirement
Assesses
ROI & Effectiveness of current Brand Activities across all disciplines
Data Potential Management & Deployment to serve Brand’s strategic requirements across all functions
Brand agility in volatility - the brand’s ability to stretch and remain agile without losing its desired shape
Brand’s ability to thrive in an omni channel market environment and the key channels